Babies held in the NICU patient rooms are in the most critical conditions. Many doctors fear that some of the babies won’t even make it through some shifts, and for nurses like Renee, those shifts can prove to have its emotional upsides and downsides.

Kleenex teamed up with a group of parents who at one point were helped by Renee. They compiled a long thank you video for her. Indeed, you will need some Kleenex afterwards!

Video: Kleenex Brand